Kano Model

The Kano model is used for a systematic analysis of customer requirements. Requirements are classified into five groups, including must-be, one-dimensional and attractive qualities. It helps to simplify and clarify functional design.

Using the Kano method to prioritize requirements

On the basis of data from the user survey about KGet we show how to apply the Kano method for use in massively multi-user online surveys.more...

Usability Engineering for Medical Devices following ISO/IEC 62366

Medical devices are subject to highest security conditions. To avoid misuse we adapted our development process to be compliant with the ISO 62366.more...