WE INVOLVE USERS FOR BETTER SOFTWARE

IT products are made and used by humans. We understand users and developers. With these competencies we utilize the users' potential and design development processes more efficiently and innovatively.

Test Usability

Measuring customer satisfaction: Benchmarking Usability in a Complex Product Environment

Usability Benchmarking is a cost-effective solution to steer and evaluate the development process. Together with ELO Digital Office we collected questions and approaches.more...

Free Software

Designer vs. Developer? A FLOSS perspective.

The relationship of developers and designers is full of misunderstandings. Projects fail, e. g. due to the struggle among different views on the same subject. Communication can be frustrating for both sides. But there is hope. In this article I want to share and discuss factors that facilitate a 'Designer with Developer' rather than a 'Designer vs. Developer' in FLOSS projects.more...

Research

Metaphors behind icons – which are really useful?

Metaphors determine the association between a function and its icon. But sometimes these metaphors are misleading or ambiguous. With your help, we want to improve the metaphors used in Libreoffice.more...

Involve Users

KDE Network Manager: Sorting the details

We ask you to participate in a little survey to help us sort the details of network connections.more...

Create UX

Intermediate results of the icon tests: Nitrux

With a series of icon tests we currently study effects on the usability of icon design. This article however does not focus on these general design effects but presents findings specific to the Nitrux icon set.more...

Analyse Requirements

No Clairvoyance: Data-driven Creation of Personas

Together with Steganos we analyzed their target users. We ran an online survey to create Personas based on valid and representative data.more...

Transfer Knowledge

Active seminar for user-centered development

Modern product development puts the user in the center at an early stage. Our active seminar equips you with the knowledge you need to do so.more...